Shipping

Standard Shipping Times
- Metro Manila: 7-15 days
- Regional: 7-15 days
- Cebu: 1-3 days 

Processing Times
- Orders take 1-2 business days to process after placing the order before shipping out. We do not ship out on weekends.

Tracking Number
- When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. 

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it. If you need more detailed information, please email us at hello@petssociety.ph

Unexpected Delays
- In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as national customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to solve any situation.